1. General information
Course:
HEALTH SERVICES MANAGEMENT
Code:
15325
Type:
CORE COURSE
ECTS credits:
6
Degree:
388 - UNDERGRADUATE DEGREE PROGRAMME IN NURSING (AB)
Academic year:
2023-24
Center:
301 - FACULTY OF NURSING OF ALBACETE
Group(s):
10
Year:
3
Duration:
C2
Main language:
Spanish
Second language:
Use of additional languages:
English Friendly:
Y
Web site:
Bilingual:
N
Lecturer:
JUAN DAVID FERNÁNDEZ SÁNCHEZ
- Group(s):
10
Building/Office
Department
Phone number
Email
Office hours
ENFERMERÍA, FISIOTERAPIA Y TERAPIA OCUP.
juandavid.fernandez@uclm.es
Lecturer:
ALONSO LÓPEZ ESCRIBANO
- Group(s):
10
Building/Office
Department
Phone number
Email
Office hours
Benjamin Palencia
ENFERMERÍA, FISIOTERAPIA Y TERAPIA OCUP.
967 599200 Ext. 2764
alonso.lopez@uclm.es
2. Pre-Requisites
Not established
3. Justification in the curriculum, relation to other subjects and to the profession
Not established
4. Degree competences achieved in this course
| Course competences | |
|---|---|
| Code | Description |
| A06 | To apply the information and communication technologies in systems of health care. |
| A15 | To direct, evaluate and provide comprehensive nursing care to the individual, the family and the community. |
| A22 | To know the Spanish National Health System. To identify the characteristics of the directive function of nursing services and care management. To know and be able to apply group management techniques. |
| A23 | To know the applicable legislation and the ethical and deontological code of Spanish nursing, which is inspired by the European code of ethics and deontology of nursing. To provide care guaranteeing the right to dignity, privacy, privacy, confidentiality and decision-making capacity of the patient and family. To individualize care considering age, gender, cultural differences, ethnic group, beliefs and values. |
| B01 | To have proficiency in a second foreign language, preferably English, at the level of the Common European Framework of Reference for Languages. |
| B02 | To master the Information and Communication Technologies (ICT). |
| B03 | To demonstrate a correct oral and written communication. |
| B04 | To demonstrate ethical commitment and professional deontology. |
| C01 | Learning to learn. |
| C02 | To solve complex problems effectively in the nursing field. |
| C03 | To apply critical, logical and creative thinking, demonstrating innovation skills. |
| C04 | To work autonomously with responsibility and initiative. |
| C05 | To work in a team in a collaborative way and shared responsibility. |
| C06 | To communicate information, ideas, problems and solutions clearly and effectively in a specific public or technical field. |
| C07 | To show sensitization in environmental issues. |
| C08 | To manage complex technical or professional projects. |
5. Objectives or Learning Outcomes
| Course learning outcomes | |
|---|---|
| Description | |
| Identification of the characteristics of the administrative function of nursing services and care management at different levels of collective health care. | |
| Understanding of the theoretical foundations of work organization and its application in health services. | |
| Skill in the design of processes, procedures and protocols, especially those related to user quality and safety patient. | |
| Understanding the management techniques of a teamwork in collective health. | |
| Understanding of the theoretical foundations of administration and its historical evolution. | |
| Manage the different health and clinical information systems. | |
| Application of knowledge of ethics, legislation, financing and nursing care in health management. | |
| Apply the management techniques of a teamwork in collective health. | |
| Understanding of the structure, characteristics and functions of the Spanish National Health System and the Regional Health Service. | |
| Additional outcomes | |
| Not established. |
6. Units / Contents
-
Unit 1:
-
Unit 2:
-
Unit 3:
-
Unit 4:
-
Unit 5:
7. Activities, Units/Modules and Methodology
| Training Activity | Methodology | Related Competences (only degrees before RD 822/2021) | ECTS | Hours | As | Com | Description | |
| Class Attendance (theory) [ON-SITE] | Lectures | A06 A15 A22 A23 B03 C01 C03 C06 C08 | 1.44 | 36 | N | N | ||
| Project or Topic Presentations [ON-SITE] | Lectures | A06 A15 A22 B02 B03 C01 C05 C06 | 0.24 | 6 | Y | N | ||
| Workshops or seminars [ON-SITE] | Cooperative / Collaborative Learning | A22 A23 B01 B02 B03 B04 C01 C02 C03 C04 C05 C06 C07 C08 | 0.28 | 7 | Y | N | ||
| Writing of reports or projects [OFF-SITE] | Cooperative / Collaborative Learning | A06 A15 A22 A23 B04 C01 C03 C04 C05 C06 C07 C08 | 1.92 | 48 | Y | N | ||
| Study and Exam Preparation [OFF-SITE] | Self-study | A06 A15 A22 A23 B01 B02 B03 B04 C01 C02 C03 C04 C05 C06 C07 C08 | 1.68 | 42 | N | N | ||
| In-class Debates and forums [ON-SITE] | Case Studies | A06 A15 A22 A23 B02 B03 C05 C06 | 0.36 | 9 | Y | N | ||
| Final test [ON-SITE] | Assessment tests | A06 A15 A22 A23 B03 C02 C03 C06 C08 | 0.08 | 2 | Y | Y | ||
| Total: | 6 | 150 | ||||||
| Total credits of in-class work: 2.4 | Total class time hours: 60 | |||||||
| Total credits of out of class work: 3.6 | Total hours of out of class work: 90 | |||||||
As: Assessable training activity Com: Training activity of compulsory overcoming (It will be essential to overcome both continuous and non-continuous assessment).
8. Evaluation criteria and Grading System
| Evaluation System | Continuous assessment | Non-continuous evaluation * | Description |
| Final test | 60.00% | 100.00% | |
| Assessment of problem solving and/or case studies | 10.00% | 0.00% | |
| Theoretical papers assessment | 30.00% | 0.00% | |
| Total: | 100.00% | 100.00% |
According to art. 4 of the UCLM Student Evaluation Regulations, it must be provided to students who cannot regularly attend face-to-face training activities the passing of the subject, having the right (art. 12.2) to be globally graded, in 2 annual calls per subject , an ordinary and an extraordinary one (evaluating 100% of the competences).
Evaluation criteria for the final exam:
-
Continuous assessment:Evaluation criteria not defined
-
Non-continuous evaluation:Evaluation criteria not defined
Specifications for the resit/retake exam:
Evaluation criteria not defined
Specifications for the second resit / retake exam:
Evaluation criteria not defined
9. Assignments, course calendar and important dates
| Not related to the syllabus/contents | |
|---|---|
| Hours | hours |
| Unit 1 (de 5): | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 10 |
| Project or Topic Presentations [PRESENCIAL][Lectures] | 2 |
| Workshops or seminars [PRESENCIAL][Cooperative / Collaborative Learning] | 2 |
| Writing of reports or projects [AUTÓNOMA][Cooperative / Collaborative Learning] | 10 |
| Study and Exam Preparation [AUTÓNOMA][Self-study] | 8 |
| In-class Debates and forums [PRESENCIAL][Case Studies] | 2 |
| Final test [PRESENCIAL][Assessment tests] | 1 |
| Unit 2 (de 5): | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 8 |
| Project or Topic Presentations [PRESENCIAL][Lectures] | 1 |
| Workshops or seminars [PRESENCIAL][Cooperative / Collaborative Learning] | 1 |
| Writing of reports or projects [AUTÓNOMA][Cooperative / Collaborative Learning] | 10 |
| Study and Exam Preparation [AUTÓNOMA][Self-study] | 10 |
| Final test [PRESENCIAL][Assessment tests] | 1 |
| Unit 3 (de 5): | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 6 |
| Project or Topic Presentations [PRESENCIAL][Lectures] | 1 |
| Workshops or seminars [PRESENCIAL][Cooperative / Collaborative Learning] | 1.5 |
| Writing of reports or projects [AUTÓNOMA][Cooperative / Collaborative Learning] | 10 |
| Study and Exam Preparation [AUTÓNOMA][Self-study] | 10 |
| In-class Debates and forums [PRESENCIAL][Case Studies] | 2 |
| Final test [PRESENCIAL][Assessment tests] | 1 |
| Unit 4 (de 5): | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 6 |
| Project or Topic Presentations [PRESENCIAL][Lectures] | 1 |
| Workshops or seminars [PRESENCIAL][Cooperative / Collaborative Learning] | 1.5 |
| Writing of reports or projects [AUTÓNOMA][Cooperative / Collaborative Learning] | 9 |
| Study and Exam Preparation [AUTÓNOMA][Self-study] | 7 |
| In-class Debates and forums [PRESENCIAL][Case Studies] | 1.5 |
| Final test [PRESENCIAL][Assessment tests] | .75 |
| Unit 5 (de 5): | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 6 |
| Project or Topic Presentations [PRESENCIAL][Lectures] | 1 |
| Workshops or seminars [PRESENCIAL][Cooperative / Collaborative Learning] | 1 |
| Writing of reports or projects [AUTÓNOMA][Cooperative / Collaborative Learning] | 9 |
| Study and Exam Preparation [AUTÓNOMA][Self-study] | 7 |
| In-class Debates and forums [PRESENCIAL][Case Studies] | 1.5 |
| Final test [PRESENCIAL][Assessment tests] | .25 |
| Global activity | |
|---|---|
| Activities | hours |
10. Bibliography and Sources
| Author(s) | Title | Book/Journal | Citv | Publishing house | ISBN | Year | Description | Link | Catálogo biblioteca |
|---|---|---|---|---|---|---|---|---|---|
| García Armesto, S., Abadía Taira, M.B., Durán, A., Hernández Quevedo, C., Bernal Delgado, E. | España: Análisis del sistema sanitario | Sistemas Sanitarios en Transición | 2010 | http://sanidadambiental.com/wp-content/uploads/varios/InformeHiT_SP.pdf | |||||
| Huber, D | Liderazgo y Administración en Enfermería | McGraw-Hill Interamericana | 1999 | ||||||
| Marriner Tomey, A | Guía de Gestión y Dirección de Enfermería | Elsevier | 2009 | ||||||
| Mendez MD | Sistemas de información y gestión del conocimiento en la organización Sanitaria. | ECU | 2013 | ||||||
| Mompart MP | Administracion de servicios de enfermeria | Grupo Paradigma | 2009 | ||||||
| Pineault, Raynald | La planificación sanitaria: conceptos, métodos, estrategias | Masson | 1999 |