Guías Docentes Electrónicas
1. General information
Course:
OPERATIONS MANAGEMENT
Code:
54325
Type:
CORE COURSE
ECTS credits:
6
Degree:
320 - UNDERGRADUATE DEGREE IN BUSINESS MANAGEMENT AND ADMINISTRATION (CR)
Academic year:
2023-24
Center:
403 - FACULTY OF LAW AND SOCIAL SCIENCES OF C. REAL
Group(s):
25  20  21  29 
Year:
3
Duration:
C2
Main language:
English
Second language:
Use of additional languages:
The afternoon group is taught in English, whereas the morning group is in Spanish.
English Friendly:
Y
Web site:
Bilingual:
N
Lecturer: JOSE LUIS JURADO RINCON - Group(s): 20 
Building/Office
Department
Phone number
Email
Office hours
Escuela Superior de Informática
ADMINISTRACIÓN DE EMPRESAS
926295300
joseluis.jurado@uclm.es

Lecturer: JORGE MUÑOZ CALERO - Group(s): 20  25 
Building/Office
Department
Phone number
Email
Office hours
ADMINISTRACIÓN DE EMPRESAS
Jorge.MCalero@uclm.es

Lecturer: JESUS DAVID SANCHEZ DE PABLO GONZALEZ DEL CAMPO - Group(s): 20  29 
Building/Office
Department
Phone number
Email
Office hours
Módulo D/Despacho 9
ADMINISTRACIÓN DE EMPRESAS
926052298
jesusdavid.sanchez@uclm.es

2. Pre-Requisites

There are no mandatory prerequisites for the course entitled 'Operations Management.' This course is related to fourth-year classes on strategic management and business venturing, such as 'Strategic Management,' 'Business Venturing,' and 'Growth Strategies.' Thus, it could eventually be followed concurrently within those courses within the same academic year. As a note on important related information, considering that all these four courses are taught in English, if the student passes at least two of the three, the B1 level of English will be recognized. 

3. Justification in the curriculum, relation to other subjects and to the profession

3.1. Contribution of the subject to the study plan:

This course aims to introduce the student to concepts and models for effective and efficient management of operations. Its main objective is to analyze the role of operations management in the context of an organization, the relationship with the rest of the company's functional areas and the different decision-making approaches for efficient management. In addition, it will be necessary for the student to understand what the best-managed companies are doing about their competitors in matters related to the internationalization of production, innovation in products and processes, flexibility and productive capacity, inventory management, etc.

3.2. Relationship with other subjects:

The management of any company requires making decisions based on both economic calculation and the integrated operation of the organization. For this, special attention is paid to the manufacture of products and the provision of services, quality control and control of employees.

At the end of the course, the student should understand how the design of operations and their optimization can be as important or more critical than functional areas of the company, such as finance, marketing or research and development.

3.3. Relationship with the profession:

By studying this subject, the student acquires skills to undertake the business planning process and the use of ICT for this purpose, fundamental aspects in any decision-making process that a manager will have to face in the development of his profession within the area of operations management.


4. Degree competences achieved in this course
Course competences
Code Description
E03 Develop and enhance the ability to establish the planning and organization of any task in a company with the ultimate goal of helping make business decisions.
E06 Develop and enhance the ability for general management, technical management and the management of research, development and innovation projects in any company or organization.
E13 Ability to make logical representative models of the business reality
G01 Possession of the skills needed for continuous, self-led, independent learning, which will allow students to develop the learning abilities needed to undertake further study with a high degree of independence.
G02 Ability to understand the ethical responsibility and the code of ethics of professionals working in the field of economics. To know and apply the legislation and recognition of human rights and questions of gender equality.
G04 Ability to use and develop information and communication technologies and to apply them to the corresponding business department by using specific programmes for these business areas.
5. Objectives or Learning Outcomes
Course learning outcomes
Description
Assume social and ethical responsibilities in business decision-making.
Search for information in order to analyze it, interpret is meaning, synthesize it and communicate it to others.
Know the theories and organizational models of companies from structural and behavioral perspectives to ensure their effective and efficient functioning, paying special attention to human aspects in organizations.
Additional outcomes
Not established.
6. Units / Contents
  • Unit 1: Introduction to operations management
  • Unit 2: Operations management strategy
  • Unit 3: Design and development of new products
  • Unit 4: Capacity planning and facilities' location
  • Unit 5: Production system and technology
  • Unit 6: Quality management
  • Unit 7: Operations planning in the short and long term
  • Unit 8: Stock management and material requirement planning
  • Unit 9: Project management and logistics
7. Activities, Units/Modules and Methodology
Training Activity Methodology Related Competences (only degrees before RD 822/2021) ECTS Hours As Com Description
Class Attendance (theory) [ON-SITE] Lectures E03 E06 E13 G01 1.33 33.25 Y N
Class Attendance (practical) [ON-SITE] Combination of methods E03 E06 G01 0.67 16.75 Y N
Final test [ON-SITE] Assessment tests E03 E06 E13 G01 G02 G04 0.08 2 Y Y
Study and Exam Preparation [OFF-SITE] Self-study E03 E06 G01 G02 G04 2 50 N N
Analysis of articles and reviews [OFF-SITE] Practical or hands-on activities E03 E13 G01 0.4 10 N N
Writing of reports or projects [OFF-SITE] Group Work E03 E13 G02 G04 1.52 38 Y N
Total: 6 150
Total credits of in-class work: 2.08 Total class time hours: 52
Total credits of out of class work: 3.92 Total hours of out of class work: 98

As: Assessable training activity
Com: Training activity of compulsory overcoming (It will be essential to overcome both continuous and non-continuous assessment).

8. Evaluation criteria and Grading System
Evaluation System Continuous assessment Non-continuous evaluation * Description
Oral presentations assessment 10.00% 0.00% Presentations in the classroom
Practicum and practical activities reports assessment 20.00% 0.00% Practical assignments related to the course
Final test 70.00% 100.00% It consists of two differentiated parts: theoretical test and practical test, according to which the contents of the subject will be evaluated. To pass this test and to be able to carry out the weighting with the rest of the qualifications, it is necessary to have at least a 2 out of 10 in each one of the parts and a 4 out of 10 in the joint final qualification.
Total: 100.00% 100.00%  
According to art. 4 of the UCLM Student Evaluation Regulations, it must be provided to students who cannot regularly attend face-to-face training activities the passing of the subject, having the right (art. 12.2) to be globally graded, in 2 annual calls per subject , an ordinary and an extraordinary one (evaluating 100% of the competences).

Evaluation criteria for the final exam:
  • Continuous assessment:
    Oral presentation of topics: 10%
    Preparation of practice reports: 20%
    Final test: 70%
    To obtain a grade in the final test, it is necessary to have at least a 2 out of 10 in each part and a 4 out of 10 in the joint final grade.
  • Non-continuous evaluation:
    Final exam: 100%

Specifications for the resit/retake exam:
Final test: 70%
To obtain a grade in the final test, it is necessary to have at least a 2 out of 10 in each part and a 4 out of 10 in the joint final grade.
The mark of the oral presentation of topics of the ordinary call will be maintained (10%), or in its place, an additional theoretical part will be carried out in the final test.
Specifications for the second resit / retake exam:
Final exam: 100%
9. Assignments, course calendar and important dates
Not related to the syllabus/contents
Hours hours
Class Attendance (theory) [PRESENCIAL][Lectures] 33.25
Class Attendance (practical) [PRESENCIAL][Combination of methods] 16.75
Final test [PRESENCIAL][Assessment tests] 2
Study and Exam Preparation [AUTÓNOMA][Self-study] 50
Analysis of articles and reviews [AUTÓNOMA][Practical or hands-on activities] 10
Writing of reports or projects [AUTÓNOMA][Group Work] 38

Global activity
Activities hours
10. Bibliography and Sources
Author(s) Title Book/Journal Citv Publishing house ISBN Year Description Link Catálogo biblioteca
 
Brown, Steve (1957-) Strategic operations management / Routledge : Taylor&Francis group, 978-0-415-58737-2 (p 2013 Ficha de la biblioteca
Domínguez Machuca J.A.; García, S.; Ruíz, A.; Domínguez, M.A. y Alvarez, M.J Dirección de Operaciones. Aspectos estratégicos en la producción y los servicios Madrid McGraw-Hill 2003  
Domínguez Machuca J.A.; García, S.; Ruíz, A.; Domínguez, M.A. y Alvarez, M.J. Dirección de Operaciones. Aspectos tácticos y operativos en la producción y los servicios Madrid McGraw-Hill 2003  
Fernández Sánchez, Esteban Estrategia de producción McGraw-Hill 84-481-4938-6 2006 Ficha de la biblioteca
Gaither, Norman Administración de producción y operaciones International Thomson 970-686-031-2 2000 Ficha de la biblioteca
Guarnizo García, José Víctor Dirección de la producción J.V. Guarnizo J.J. Jiménez 84-920589-4-3 1998 Ficha de la biblioteca
Guarnizo, J.V. Ejercicios y Casos de Administración y Dirección de Empresas 2004  
Heizer, Jay Dirección de la producción y de operaciones : decisiones est Pearson Educación 978-84-8322-360-4 2008 Ficha de la biblioteca
Heizer, Jay Dirección de la producción y de operaciones : decisiones tác Pearson Educación 978-84-8322-361-1 2008 Ficha de la biblioteca
Heizer, Jay Operations management / Pearson Education International, 0-13-185902-1 (CD-RO 2006 Ficha de la biblioteca
Heizer, Jay Operations management : sustainability and supply chain mana Pearson Education, 978-1-292-14863-2 2017 Ficha de la biblioteca
Martín Peña (Coord.) Dirección de la producción: problemas y ejercicios resueltos Madrid Pearson 2003  
Miranda, FJ; Rubio, S.; Chamorro, A. y Bañegil, TM Manual de dirección de operaciones Thomson 978-84-9732-258-4 2008 Ficha de la biblioteca
Slack, Nigel Operations Management / Pearson, 978-1-292-40824-8 2022 Ficha de la biblioteca



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