In compliance with the objectives of the European Higher Education Area, the university degree requires knowledge of a second language at a first level of independent user, a level specifically related to their studies and their profession.
The university graduate will acquire the competence to establish communication at a first level of independent user, related to the field of work and study in which the student moves during the degree and at the end of it.
The undergraduate student will need to consult books, search the Internet in a foreign language, or understand what is being said in a video. It will also make it easier for you to enter an exchange program such as Socrates, Erasmus +.
At the end of their studies, the graduate with specialized knowledge in a second language applied to the world of work, academia, and the tourism industry, so they will have more chances of finding work abroad and enjoying mobility grants such as the Leonardo project. . With this course, the student is facilitated to continue on their own until the acquisition of the B1 learning level certificate, a level required by the common European framework for learning a foreign language as the level necessary to obtain the degree as established by the regulations. current of the UCLM.
Students starting the Degree in Tourism must have an intermediate level of English (A2-B1), therefore they must be familiar with the learning and functioning of the English language as well as the culture that it implies.
The English Language II subject has the specific objective of acquiring skills that allow you to communicate in English in common situations within the world of tourism. Likewise, issues directly related to the tourist environment will be discussed, such as the resolution of complaints, telephone language, vacation planning, accommodation, travel and means of transport, etc.
The subject also provides students with the acquisition of the necessary knowledge that allows them to function in this environment in oral and written English.
The competencies or educational purposes pursued by this course are the following:
1. Know and use different sources of oral and documentary information (bibliographic directories, archives, etc.) and references on the Web.
2. Write various types of texts in their own language (specialized and informative).
3. Acquisition of a specialized vocabulary and formal expressions related to specialized English (historical, touristic, travel and artistic, developed in the subjects 44742 ENGLISH LANGUAGE I, 44745 ENGLISH LANGUAGE II and 44746 ENGLISH LANGUAGE III of the Humanities Degree: Cultural History) of this field of knowledge.
4. Express yourself orally in a foreign language (English) at an intermediate level, using the specific vocabulary associated with the historical and artistic field of English specialization in its appropriate context.
5. Mastery of a second foreign language at level B1 of the Common European Framework of Reference for Languages.
6. Ability to work autonomously within a framework of individual responsibility.
7. Carry out the tasks of Tourism, the tourist industry, public relations, and commercial diplomacy, in L1 and L2.
Regarding the justification of their learning methods, they are subject to the academic criteria of the subject professor, by virtue of the Principle of Academic Freedom established by the Spanish Constitution, in its Title I, Chapter 2, Section 1, Art. 20 and Letter C.
| Course competences | |
|---|---|
| Code | Description |
| CB01 | Prove that they have acquired and understood knowledge in a subject area that derives from general secondary education and is appropriate to a level based on advanced course books, and includes updated and cutting-edge aspects of their field of knowledge. |
| CB02 | Apply their knowledge to their job or vocation in a professional manner and show that they have the competences to construct and justify arguments and solve problems within their subject area. |
| CB03 | Be able to gather and process relevant information (usually within their subject area) to give opinions, including reflections on relevant social, scientific or ethical issues. |
| CB04 | Transmit information, ideas, problems and solutions for both specialist and non-specialist audiences. |
| CB05 | Have developed the necessary learning abilities to carry on studying autonomously |
| CE13 | Use English as a foreign language adapted to the tourism context. |
| CG01 | Ability to work in disciplinary and multidisciplinary teams, in a national and international context, in the area of Tourism. |
| CG03 | Knowledge and sensitivity to cultural diversity and environmental issues in the area of tourism. |
| CG04 | Critical thinking and capacity for analysis and synthesis in tourism. |
| CG05 | Information management skills in tourism. |
| CG06 | Problem-solving and decision-making skills in tourism |
| CG07 | Capacity for continuous, self-directed and autonomous learning in tourism. |
| CT01 | Knowledge of ICT as tools in the management, promotion and marketing of companies and institutions in the tourism industry, both internally and externally. |
| CT02 | Oral and written communication skills. |
| CT03 | Knowledge of ethical commitment and professional deontology. |
| Course learning outcomes | |
|---|---|
| Description | |
| Additional outcomes | |
| Description | |
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Unit 1: ARRIVALS.
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Unit 1.1: Career skills and knowledge: Welcoming. Greeting and introducing. Car Hire. Describing arrival services.
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Unit 2: A PLACE TO STAY
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Unit 2.1: Career Skills and Knowledge: How Guests see Hotels. Registering New Arrivals. Prepositions of Place. Hotel Services. The Structure of Modern Hotels
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Unit 3: TOURIST INFORMATION SYSTEMS.
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Unit 3.1: Career Skills and Knowledge: Tourist Information Centres, Giving Directions, Making Recommendations
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Unit 4: HOLIDAY REP.
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Unit 4.1: Career Skills and Knowledge: Types of Holiday Reps. Giving a Welcome Meeting Talk. Advice and Obligation. Holiday Health. Tips on Tipping
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Unit 5: EATING OUT.
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Unit 5.1: Career Skills and Knowledge: Food Tourism. Describing Dishes. Introducing the Food of a Region. Relative Clauses. Dealing with Complaints
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Unit 6: RURAL TOURISM.
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Unit 6.1: Career Skills and Knowledge: What is Rural Tourism. Grading Systems for Rural Accommodation. Checking People into a Campsite. Resources for Rural Tourism. Giving a Local Weather Forecast.
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The training activities of the subject have been prepared with the aim of adapting the learning process to the different abilities, needs and interests of the students.
The training activities of this subject have been divided into three themes, under two work systems:
• Continuous work. These are development activities of the five skills: Reading, Listening, Use of English, Writing, Speaking.
• Participation in events. These are events scheduled throughout the course: assignments, discussion forums, tests, etc.
• Practices. These are assessable and recoverable activities of these five skills.
In addition, its contents are endorsed by the academic criteria of the subject professor, by virtue of the Principle of Academic Freedom established by the Spanish Constitution, in its Title I, Chapter 2, Section 1, Art. 20 and Letter C.
| Training Activity | Methodology | Related Competences (only degrees before RD 822/2021) | ECTS | Hours | As | Com | Description | |
| Problem solving and/or case studies [ON-SITE] | Case Studies | CB01 CB02 CB03 CB04 CB05 CE13 CG01 CG03 CG04 CG05 CG06 CG07 CT01 CT02 CT03 | 0.6 | 15 | Y | Y | Understanding and use of grammar for testing tasks. | |
| Study and Exam Preparation [OFF-SITE] | Reading and Analysis of Reviews and Articles | CB01 CB02 CB03 CB04 CB05 CE13 CG01 CG03 CG04 CG05 CG06 CG07 CT01 CT02 CT03 | 1.8 | 45 | N | N | Elaboration of texts that are based on a given case. | |
| Writing of reports or projects [OFF-SITE] | project-based learning | CB01 CB02 CB03 CB04 CB05 CE13 CG01 CG03 CG04 CG05 CG06 CG07 CT01 CT02 CT03 | 2.28 | 57 | Y | N | Oral presentation of projects or case analysis. | |
| Class Attendance (theory) [ON-SITE] | Group Work | CB01 CB02 CB03 CB04 CB05 CE13 CG01 CG03 CG04 CG05 CG06 CG07 CT01 CT02 CT03 | 1.2 | 30 | N | N | Readings and acquisition of vocabulary in class explained by the Professor. | |
| Final test [ON-SITE] | Assessment tests | 0.12 | 3 | Y | Y | Subject knowledge test. | ||
| Total: | 6 | 150 | ||||||
| Total credits of in-class work: 1.92 | Total class time hours: 48 | |||||||
| Total credits of out of class work: 4.08 | Total hours of out of class work: 102 | |||||||
As: Assessable training activity Com: Training activity of compulsory overcoming (It will be essential to overcome both continuous and non-continuous assessment).
| Evaluation System | Continuous assessment | Non-continuous evaluation * | Description |
| Final test | 50.00% | 100.00% | The final test will be compulsory in order to achieve sufficiency. |
| Oral presentations assessment | 25.00% | 0.00% | Oral presentation of cases, critically analysing the information. |
| Assessment of problem solving and/or case studies | 25.00% | 0.00% | Presentation by the student of the requested work. |
| Total: | 100.00% | 100.00% |
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Continuous assessment:The final exam will be worth 50% of the grade.
The rest is achieved with the activities described. -
Non-continuous evaluation:The final exam will be worth 100% of the grade.
| Not related to the syllabus/contents | |
|---|---|
| Hours | hours |
| Study and Exam Preparation [AUTÓNOMA][Reading and Analysis of Reviews and Articles] | 45 |
| Writing of reports or projects [AUTÓNOMA][project-based learning] | 57 |
| Unit 1 (de 6): ARRIVALS. | |
|---|---|
| Activities | Hours |
| Problem solving and/or case studies [PRESENCIAL][Case Studies] | 2 |
| Class Attendance (theory) [PRESENCIAL][Group Work] | 7 |
| Teaching period: Weeks 1, 2 and 3 | |
| Comment: The professor will explain the contents of Topic 1, raising the corresponding assumptions. | |
| Unit 2 (de 6): A PLACE TO STAY | |
|---|---|
| Activities | Hours |
| Problem solving and/or case studies [PRESENCIAL][Case Studies] | 2 |
| Class Attendance (theory) [PRESENCIAL][Group Work] | 7 |
| Teaching period: Weeks 4 and 5 | |
| Comment: The professor will address Topic 2 and will review the contents of Topic 1. He will introduce practical cases that the students will solve. | |
| Unit 3 (de 6): TOURIST INFORMATION SYSTEMS. | |
|---|---|
| Activities | Hours |
| Problem solving and/or case studies [PRESENCIAL][Case Studies] | 3 |
| Class Attendance (theory) [PRESENCIAL][Group Work] | 5 |
| Teaching period: Weeks 6 and 7 | |
| Comment: The professor will address Topic 3 and will review the contents of Topic 2. He will propose practical cases that the students will solve. | |
| Unit 4 (de 6): HOLIDAY REP. | |
|---|---|
| Activities | Hours |
| Problem solving and/or case studies [PRESENCIAL][Case Studies] | 2 |
| Class Attendance (theory) [PRESENCIAL][Group Work] | 7 |
| Teaching period: Weeks 8, 9 and 10 | |
| Comment: The professor will address Topic 4 and will review the contents of Topic 3. He will propose practical cases that the students will solve. | |
| Unit 5 (de 6): EATING OUT. | |
|---|---|
| Activities | Hours |
| Problem solving and/or case studies [PRESENCIAL][Case Studies] | 2 |
| Class Attendance (theory) [PRESENCIAL][Group Work] | 3 |
| Teaching period: Weeks 11 and 12 | |
| Comment: The professor will address Topic 5 and will review the contents of Topic 4. He will propose practical cases that the students will solve. | |
| Unit 6 (de 6): RURAL TOURISM. | |
|---|---|
| Activities | Hours |
| Problem solving and/or case studies [PRESENCIAL][Case Studies] | 2 |
| Writing of reports or projects [AUTÓNOMA][project-based learning] | 3 |
| Class Attendance (theory) [PRESENCIAL][Group Work] | 3 |
| Teaching period: Weeks 13 and 14 | |
| Comment: The professor will address Topic 6 and will review the whole subject contents. He will propose global cases that the students will solve. | |
| Global activity | |
|---|---|
| Activities | hours |