1. General information
Course:
OPERATIONS MANAGEMENT
Code:
310629
Type:
CORE COURSE
ECTS credits:
6
Degree:
2338 - MASTERS DEGREE PROGRAMME IN INDUSTRIAL ENGINEERING (AB)
Academic year:
2023-24
Center:
605 - SCHOOL OF INDUSTRIAL ENGINEERS. AB
Group(s):
10
11
Year:
1
Duration:
First semester
Main language:
English
Second language:
Spanish
Use of additional languages:
English Friendly:
N
Web site:
Bilingual:
Y
Lecturer:
MATEO MANUEL CORCOLES MUÑOZ
- Group(s):
10
11
Building/Office
Department
Phone number
Email
Office hours
ETSIIAB, Edificio D. Juan Manuel, despacho 0.B.2
ADMINISTRACIÓN DE EMPRESAS
926053522
MateoM.Corcoles@uclm.es
It will be announced in the web page of the ETSIIAB
Lecturer:
VIRGILIO GOMEZ RUBIO
- Group(s):
10
11
Building/Office
Department
Phone number
Email
Office hours
ETSII Albacete / 1.B.1
MATEMÁTICAS
926053665
virgilio.gomez@uclm.es
It will be announced in the web page of the ETSIIAB
Lecturer:
FRANCISCO JAVIER RAMIREZ FERNANDEZ
- Group(s):
10
11
Building/Office
Department
Phone number
Email
Office hours
ETSIIAB, Edificio D. Juan Manuel, despacho 0.D.9
ADMINISTRACIÓN DE EMPRESAS
926053146
franciscoj.ramirez@uclm.es
It will be announced in the web page of the ETSIIAB
2. Pre-Requisites
The knowledge concerning Production, Management, Statistics and Probalility achieved in the Industrial Engineering Degree or others.
3. Justification in the curriculum, relation to other subjects and to the profession
The industrial engineer usually develops his professional career in the business world, and mainly focused on the manufacture of products and services. Operations are a key issue in the modern companies, so these must be properly designed and planned. In addition, the decision-making process in Operations is a key factor to achieve the competitive advantage. This course provides student with a basic and applied knowledge about the decision-making process in Operations, also improving the knowledge about the modern production systems, the tools for the competitiveness improvement and the latest trends in Operations Management.
4. Degree competences achieved in this course
| Course competences | |
|---|---|
| Code | Description |
| A01 | To have appropriate knowledge of the scientific and technological aspects of mathematical, analytical and numerical methods in engineering, electrical engineering, energy engineering, chemical engineering, mechanical engineering, continuous medium mechanics industrial electronics, automation, manufacturing, materials, quantitative management methods, industrial computing, town planning, infrastructures, etc. |
| A02 | To plan, calculate and design products, processes, facilities and plants. |
| A03 | To lead, plan and supervise multidisciplinary teams. |
| A04 | To conduct research, development and innovation in products, processes and methods. |
| A05 | To perform strategic planning and apply it to construction, production and environmental quality and management systems. |
| A06 | To manage the technical and economic aspects of projects, installations, plants, companies and technology centres. |
| A07 | To exercise functions of general, technical and R&D Project management in plants, companies and technology centres. |
| C01 | Ability to organise and manage human resources. Knowledge of occupational risk prevention. |
| C02 | Knowledge and skills for integrated project management. |
| C05 | Apply the achieved knowledge and ability to solve problems in new or unfamiliar environments within broader (or multidisciplinary) contexts related to the area of study |
| CB06 | Knowledge and skills to organise and manage enterprises. |
| CB07 | Strategy and planning knowledge and skills applied to different organisational structures. |
| CB08 | Knowledge of commercial and labour law. |
| CB09 | Knowledge of financial and costs accounting. |
| D01 | Ability to design, construct and exploit industrial plants. |
| D05 | Knowledge of transportation and industrial maintenance methods and techniques. |
5. Objectives or Learning Outcomes
| Course learning outcomes | |
|---|---|
| Description | |
| Be able to conduct quality control of products and processes using advanced on-line measurement technologies. | |
| Understand the interrelations between decisions in operations and be able to select and implement different strategies, models and solutions. | |
| Be able to design, plan, evaluate and continually improve the operations subsystem in manufacturing and service enterprises. | |
| Additional outcomes | |
| Not established. |
6. Units / Contents
-
Unit 1: Introduction to Operations Management
-
Unit 2: Demand forecasting
-
Unit 3: Product design
-
Unit 4: Process design
-
Unit 5: Capacity planning and location
-
Unit 6: Plant layout
-
Unit 7: Short-term operations planning
-
Unit 8: Maintenance management
-
Unit 9: Linear Programming
-
Unit 10: Queueing Theory
-
Unit 11: Software for Operations Research
7. Activities, Units/Modules and Methodology
| Training Activity | Methodology | Related Competences (only degrees before RD 822/2021) | ECTS | Hours | As | Com | Description | |
| Class Attendance (theory) [ON-SITE] | Lectures | A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 CB06 CB07 CB08 CB09 D01 D05 | 1.2 | 30 | N | N | ||
| Problem solving and/or case studies [ON-SITE] | Problem solving and exercises | A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 CB06 CB07 CB08 CB09 D01 D05 | 1 | 25 | Y | N | ||
| Progress test [ON-SITE] | Assessment tests | A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 CB06 CB07 CB08 CB09 D01 D05 | 0.08 | 2 | Y | N | ||
| Final test [ON-SITE] | Assessment tests | A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 CB06 CB07 CB08 CB09 D01 D05 | 0.12 | 3 | Y | Y | ||
| Study and Exam Preparation [OFF-SITE] | Self-study | A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 CB06 CB07 CB08 CB09 D01 D05 | 3.2 | 80 | N | N | ||
| Other off-site activity [OFF-SITE] | Combination of methods | A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 CB06 CB07 CB08 CB09 D01 D05 | 0.4 | 10 | N | N | ||
| Total: | 6 | 150 | ||||||
| Total credits of in-class work: 2.4 | Total class time hours: 60 | |||||||
| Total credits of out of class work: 3.6 | Total hours of out of class work: 90 | |||||||
As: Assessable training activity Com: Training activity of compulsory overcoming (It will be essential to overcome both continuous and non-continuous assessment).
8. Evaluation criteria and Grading System
| Evaluation System | Continuous assessment | Non-continuous evaluation * | Description |
| Assessment of problem solving and/or case studies | 20.00% | 0.00% | Resolution of problems and case studies |
| Progress Tests | 10.00% | 10.00% | Online test |
| Final test | 70.00% | 90.00% | Final exam based on theoretical and practical cases |
| Total: | 100.00% | 100.00% |
According to art. 4 of the UCLM Student Evaluation Regulations, it must be provided to students who cannot regularly attend face-to-face training activities the passing of the subject, having the right (art. 12.2) to be globally graded, in 2 annual calls per subject , an ordinary and an extraordinary one (evaluating 100% of the competences).
Evaluation criteria for the final exam:
-
Continuous assessment:The final exam will consist of theoretical-practical questions and problems. The final exam has a value of 70% of the final mark. It is mandatory to obtain a minimum score of 28 points over 70 (4 over 10) to add the scores of practices and the online test. The resolution of problems and practices in class has a value of 20% of the final mark. The completion of the online test has a value of 10% of the final mark. To pass the subject it is necessary to obtain a global grade of 5 over 10 or higher.
-
Non-continuous evaluation:The final exam will consist of theoretical-practical questions and problems. The final exam has a value of 90% of the final mark. It is mandatory to obtain a minimum score of 36 points over 90 (4 over 10) to add the score of the online test. The completion of the online test has a value of 10% of the final mark. To pass the subject it is necessary to obtain a global grade of 5 over 10 or higher.
Specifications for the resit/retake exam:
Resit/retake exam with theoretical and practical cases. The resit/retake exam has the 100% of the global mark.
Specifications for the second resit / retake exam:
Second resit/retake exam with theoretical and practical cases. The second resit/retake exam has the 100% of the global mark.
9. Assignments, course calendar and important dates
| Not related to the syllabus/contents | |
|---|---|
| Hours | hours |
| Progress test [PRESENCIAL][Assessment tests] | 2 |
| Final test [PRESENCIAL][Assessment tests] | 3 |
| Study and Exam Preparation [AUTÓNOMA][Self-study] | 80 |
| Other off-site activity [AUTÓNOMA][Combination of methods] | 10 |
| Unit 1 (de 11): Introduction to Operations Management | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 2 |
| Unit 2 (de 11): Demand forecasting | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 2 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 2 |
| Unit 3 (de 11): Product design | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 2 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 2 |
| Unit 4 (de 11): Process design | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 4 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 3 |
| Unit 5 (de 11): Capacity planning and location | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 2 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 2 |
| Unit 6 (de 11): Plant layout | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 2 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 3 |
| Unit 7 (de 11): Short-term operations planning | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 2 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 3 |
| Unit 8 (de 11): Maintenance management | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 2 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 2 |
| Unit 9 (de 11): Linear Programming | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 4 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 2 |
| Unit 10 (de 11): Queueing Theory | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 3 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 3 |
| Unit 11 (de 11): Software for Operations Research | |
|---|---|
| Activities | Hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 5 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 3 |
| Global activity | |
|---|---|
| Activities | hours |
10. Bibliography and Sources
