The basic knowledge of mathematics taught in the scientific and technological baccalaureate and those taught in the subject of Statistics is required to take the course, taken in the first year of this Grade.
The existence of this subject in the curriculum is justified given the highly competitive environment in which business organisations operate. The degree of competitiveness of companies in recent years generates the need for continuous improvement of processes and a high level of demand for the quality of products and services offered to customers. This requirement comes from the need for the Company Certification or the Product Certification, which act as a guarantee of quality, providing high security to real and potential customers.
Quality Management has, therefore, become not only an alternative to be implemented, but an indispensable requirement for the survival of the company and a guarantee to ensure competitiveness in today's markets.
A Quality Management System (QMS) is made up of a series of coordinated activities, which are carried out on a set of elements, to achieve the quality of the products and/or services offered to the customer, that is to say, it consists of planning, controlling and improving those elements of an organization that influence the fulfillment of the customer's requirements and the achievement of customer satisfaction.
As for the relationship with other subjects, Quality Control, is related to the following: Materials Science, Statistics, Computer Science, Business Management, Project Management, Manufacturing Systems and Business Organisation, Engineering Projects, Industrial Instrumentation and Measurement, Facilities Maintenance, Product Design and Development, Metrology and Production Automation, etc.
| Course competences | |
|---|---|
| Code | Description |
| CB01 | Prove that they have acquired and understood knowledge in a subject area that derives from general secondary education and is appropriate to a level based on advanced course books, and includes updated and cutting-edge aspects of their field of knowledge. |
| CB02 | Apply their knowledge to their job or vocation in a professional manner and show that they have the competences to construct and justify arguments and solve problems within their subject area. |
| CB03 | Be able to gather and process relevant information (usually within their subject area) to give opinions, including reflections on relevant social, scientific or ethical issues. |
| CB04 | Transmit information, ideas, problems and solutions for both specialist and non-specialist audiences. |
| CB05 | Have developed the necessary learning abilities to carry on studying autonomously |
| CEO19 | Ability to design and implement a quality control system. |
| CG03 | Knowledge of basic and technological subjects to facilitate learning of new methods and theories, and provide versatility to adapt to new situations. |
| CG04 | Ability to solve problems with initiative, decision-making, creativity, critical reasoning and to communicate and transmit knowledge, skills and abilities in the field of industrial engineering. |
| CT02 | Knowledge and application of information and communication technology. |
| CT03 | Ability to communicate correctly in both spoken and written form. |
| Course learning outcomes | |
|---|---|
| Description | |
| Knowledge and application of the most frequent statistical techniques used in quality control. | |
| Understanding that quality is a competitive factor in the production system. | |
| Knowledge of some of the mathematical tools used in industrial reliability. | |
| Knowledge of current approaches to the concept of quality | |
| Understanding of the importance of the human factor and its motivation as a key to success in process-based organisations. | |
| Understanding of the repercussions of lack of quality in production processes. | |
| Additional outcomes | |
| Not established. |
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Unit 1: What is quality?
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Unit 2: Quality management
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Unit 3: Quality planning
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Unit 4: Quality systems. Regulations on quality systems
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Unit 5: Quality, a determining factor in the competitiveness of business
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Unit 6: Different ways of promoting and organising staff participation in quality improvement. Key factors to take into account in a motivation strategy of the Quality
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Unit 7: The economic aspect of Quality Management. The costs of Quality. Reduction in costs and their impact on benefits
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Unit 8: Statistical fundamentals
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Unit 9: Introduction to Reliability
| Training Activity | Methodology | Related Competences (only degrees before RD 822/2021) | ECTS | Hours | As | Com | Description | |
| Class Attendance (theory) [ON-SITE] | Lectures | CB01 CB02 CB03 CB04 CB05 CEO19 CG03 CG04 CT02 CT03 | 1 | 25 | N | N | ||
| Problem solving and/or case studies [ON-SITE] | Problem solving and exercises | CB01 CB02 CB03 CB04 CB05 CEO19 CG03 CG04 CT02 CT03 | 0.6 | 15 | Y | N | ||
| Self-study [OFF-SITE] | Self-study | CB01 CB02 CB03 CB04 CB05 CEO19 CG03 CG04 CT02 CT03 | 3.04 | 76 | N | N | ||
| Writing of reports or projects [OFF-SITE] | Problem solving and exercises | CB01 CB02 CB03 CB04 CB05 CEO19 CG03 CG04 CT02 CT03 | 0.56 | 14 | Y | N | ||
| Computer room practice [ON-SITE] | Practical or hands-on activities | CB01 CB02 CB03 CB04 CB05 CEO19 CG03 CG04 CT02 CT03 | 0.6 | 15 | Y | N | ||
| Progress test [ON-SITE] | Assessment tests | CB01 CB02 CB03 CB04 CB05 CEO19 CG03 CG04 CT02 CT03 | 0.1 | 2.5 | N | N | ||
| Final test [ON-SITE] | Assessment tests | CB01 CB02 CB03 CB04 CB05 CEO19 CG03 CG04 CT02 CT03 | 0.1 | 2.5 | Y | Y | ||
| Total: | 6 | 150 | ||||||
| Total credits of in-class work: 2.4 | Total class time hours: 60 | |||||||
| Total credits of out of class work: 3.6 | Total hours of out of class work: 90 | |||||||
As: Assessable training activity Com: Training activity of compulsory overcoming (It will be essential to overcome both continuous and non-continuous assessment).
| Evaluation System | Continuous assessment | Non-continuous evaluation * | Description |
| Practicum and practical activities reports assessment | 12.50% | 12.50% | |
| Oral presentations assessment | 12.50% | 12.50% | |
| Final test | 25.00% | 60.00% | |
| Progress Tests | 25.00% | 0.00% | |
| Assessment of activities done in the computer labs | 15.00% | 15.00% | |
| Assessment of problem solving and/or case studies | 10.00% | 0.00% | |
| Total: | 100.00% | 100.00% |
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Continuous assessment:Evaluation criteria not defined
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Non-continuous evaluation:Evaluation criteria not defined
| Not related to the syllabus/contents | |
|---|---|
| Hours | hours |
| Class Attendance (theory) [PRESENCIAL][Lectures] | 25 |
| Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] | 15 |
| Self-study [AUTÓNOMA][Self-study] | 76 |
| Writing of reports or projects [AUTÓNOMA][Problem solving and exercises] | 14 |
| Computer room practice [PRESENCIAL][Practical or hands-on activities] | 15 |
| Progress test [PRESENCIAL][Assessment tests] | 2.5 |
| Final test [PRESENCIAL][Assessment tests] | 2.5 |
| Global activity | |
|---|---|
| Activities | hours |
