Guías Docentes Electrónicas
1. General information
Course:
OPERATIONS MANAGEMENT
Code:
310629
Type:
CORE COURSE
ECTS credits:
6
Degree:
2338 - MASTERS DEGREE PROGRAMME IN INDUSTRIAL ENGINEERING (AB)
Academic year:
2020-21
Center:
605 - SCHOOL IF INDUSTRIAL ENGINEERS. AB
Group(s):
10  11 
Year:
1
Duration:
First quarter
Main language:
Spanish
Second language:
English
Use of additional languages:
English Friendly:
N
Web site:
Bilingual:
Y
Lecturer: VIRGILIO GOMEZ RUBIO - Group(s): 10  11 
Building/Office
Department
Phone number
Email
Office hours
ETSII Albacete, 1.B.1
MATEMÁTICAS
Ext. 8291
virgilio.gomez@uclm.es
http://edii.uclm.es/ediinet2/infContacto.php

Lecturer: FRANCISCO JAVIER RAMIREZ FERNANDEZ - Group(s): 10  11 
Building/Office
Department
Phone number
Email
Office hours
EII 0.D.1
ADMINISTRACIÓN DE EMPRESAS
2432
franciscoj.ramirez@uclm.es
http://edii.uclm.es/ediinet2/infContacto.php

Lecturer: MARIA JOSE RUIZ ORTEGA - Group(s): 10  11 
Building/Office
Department
Phone number
Email
Office hours
Facultad Ciencias Económicas y Empresariales/ 2.14
ADMINISTRACIÓN DE EMPRESAS
967599200 Ext.2326
mariajose.ruiz@uclm.es
http://edii.uclm.es/ediinet2/infContacto.php

2. Pre-Requisites

The knowledge concerning Production, Management, Statistics and Probalility achieved in the Industrial Engineering Degree or others.

3. Justification in the curriculum, relation to other subjects and to the profession

The industrial engineer usually develops his professional career in the business world, and mainly focused on the manufacture of products and services. Operations are a key issue in the modern companies, so these must be properly designed and planned. In addition, the decision-making process in Operations is a key factor to achieve the competitive advantage. This course provides student with a basic and applied knowledge about the decision-making process in Operations, also improving the knowledge about the modern production systems, the tools for the competitiveness improvement and the latest trends in Operations Management.


4. Degree competences achieved in this course
Course competences
Code Description
A01 To have appropriate knowledge of the scientific and technological aspects of mathematical, analytical and numerical methods in engineering, electrical engineering, energy engineering, chemical engineering, mechanical engineering, continuous medium mechanics industrial electronics, automation, manufacturing, materials, quantitative management methods, industrial computing, town planning, infrastructures, etc.
A02 To plan, calculate and design products, processes, facilities and plants.
A03 To lead, plan and supervise multidisciplinary teams.
A04 To conduct research, development and innovation in products, processes and methods.
A05 To perform strategic planning and apply it to construction, production and environmental quality and management systems.
A06 To manage the technical and economic aspects of projects, installations, plants, companies and technology centres.
A07 To exercise functions of general, technical and R&D Project management in plants, companies and technology centres.
C01 Ability to organise and manage human resources. Knowledge of occupational risk prevention.
C02 Knowledge and skills for integrated project management.
C05 Apply the achieved knowledge and ability to solve problems in new or unfamiliar environments within broader (or multidisciplinary) contexts related to the area of study
D01 Ability to design, construct and exploit industrial plants.
D05 Knowledge of transportation and industrial maintenance methods and techniques.
5. Objectives or Learning Outcomes
Course learning outcomes
Description
Be able to design, plan, evaluate and continually improve the operations subsystem in manufacturing and service enterprises.
Be able to conduct quality control of products and processes using advanced on-line measurement technologies.
Understand the interrelations between decisions in operations and be able to select and implement different strategies, models and solutions.
Additional outcomes
Not established.
6. Units / Contents
  • Unit 1: Introduction to Operations Management
  • Unit 2: Demand forecasting
  • Unit 3: Product design
  • Unit 4: Process design
  • Unit 5: Capacity planning and location
  • Unit 6: Plant layout
  • Unit 7: Short-term operations planning
  • Unit 8: Maintenance management
  • Unit 9: Linear Programming
  • Unit 10: Queueing Theory
  • Unit 11: Software for Operations Research
7. Activities, Units/Modules and Methodology

All training activities will be recoverable, in other words, there must be an alternative evaluation test that allows to reassess the acquisition of the same skills in the ordinary, extraordinary and special call for completion. If exceptionally, the evaluation of any of the training activities cannot be recovered, it must be specified in the description and be expressly authorized by the department.

Training Activity Methodology Related Competences ECTS Hours As Com Description
Class Attendance (theory) [ON-SITE] Lectures A01 A02 A03 A04 A05 A06 A07 C02 C05 D01 D05 1.2 30 N N
Problem solving and/or case studies [ON-SITE] Problem solving and exercises A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 D01 D05 0.8 20 N N
Individual tutoring sessions [ON-SITE] Combination of methods A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 D01 D05 0.2 5 N N
Progress test [ON-SITE] Assessment tests A02 C01 C02 C05 D01 D05 0.1 2.5 Y N
Final test [ON-SITE] Assessment tests A02 0.1 2.5 Y N
Study and Exam Preparation [OFF-SITE] Self-study A01 A02 A03 A04 A05 A06 A07 C02 C05 D01 D05 3.6 90 N N
Total: 6 150
Total credits of in-class work: 2.4 Total class time hours: 60
Total credits of out of class work: 3.6 Total hours of out of class work: 90

As: Assessable training activity
Com: Training activity of compulsory overcoming (It will be essential to overcome both continuous and non-continuous assessment).

8. Evaluation criteria and Grading System
Evaluation System Continuous assessment Non-continuous evaluation * Description
Final test 70.00% 70.00% Final exam based on theoretical and practical cases
Assessment of problem solving and/or case studies 20.00% 20.00% Resolution of problems and case studies
Progress Tests 10.00% 10.00% Online test
Total: 100.00% 100.00%  
According to art. 6 of the UCLM Student Evaluation Regulations, it must be provided to students who cannot regularly attend face-to-face training activities the passing of the subject, having the right (art. 13.2) to be globally graded, in 2 annual calls per subject , an ordinary and an extraordinary one (evaluating 100% of the competences).

Evaluation criteria for the final exam:
  • Continuous assessment:
    The final exam will consist of theoretical-practical questions and problems. The final exam has a value of 70% of the final mark. The resolution of problems and practices in class has a value of 20% of the final mark. The completion of the online test has a value of 10% of the final mark. To pass the subject it is necessary to obtain a global grade of 5 or higher.
  • Non-continuous evaluation:
    The final exam will consist of theoretical-practical questions and problems. The final exam has a value of 70% of the final mark. The resolution of problems and practices tutored by the teacher has a value of 20% of the final mark. The completion of the online test has a value of 10% of the final mark. To pass the subject it is necessary to obtain a global grade of 5 or higher.

Specifications for the resit/retake exam:
The same criteria will be applied as in the final exam.
Specifications for the second resit / retake exam:
Second resit/retake exam with theoretical and practical cases. The second resit/retake exam has the 100% of the global mark.
9. Assignments, course calendar and important dates
Not related to the syllabus/contents
Hours hours
Individual tutoring sessions [PRESENCIAL][Combination of methods] 10
Progress test [PRESENCIAL][Assessment tests] 2.5
Final test [PRESENCIAL][Assessment tests] 2.5
Study and Exam Preparation [AUTÓNOMA][Self-study] 80

Unit 1 (de 11): Introduction to Operations Management
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] 1
Group 11:
Initial date: 23-09-2019 End date: 29-11-2019
Group 10:
Initial date: 23-09-2019 End date: 29-11-2019

Unit 2 (de 11): Demand forecasting
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] 2
Group 10:
Initial date: 23-09-2019 End date: 29-11-2019
Group 11:
Initial date: 23-09-2019 End date: 29-11-2019

Unit 3 (de 11): Product design
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] 2
Group 10:
Initial date: 23-09-2019 End date: 29-11-2019
Group 11:
Initial date: 23-09-2019 End date: 29-11-2019

Unit 4 (de 11): Process design
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] 1
Group 10:
Initial date: 23-09-2019 End date: 29-11-2019
Group 11:
Initial date: 23-09-2019 End date: 29-11-2019

Unit 5 (de 11): Capacity planning and location
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 4
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] 2
Group 10:
Initial date: 23-09-2019 End date: 29-11-2019
Group 11:
Initial date: 23-09-2019 End date: 29-11-2019

Unit 6 (de 11): Plant layout
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 4
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] 3
Group 10:
Initial date: 23-09-2019 End date: 29-11-2019
Group 11:
Initial date: 23-09-2019 End date: 29-11-2019

Unit 7 (de 11): Short-term operations planning
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] 2
Group 10:
Initial date: 23-09-2019 End date: 29-11-2019
Group 11:
Initial date: 23-09-2019 End date: 29-11-2019

Unit 8 (de 11): Maintenance management
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] 4
Group 11:
Initial date: 23-09-2019 End date: 29-11-2019
Group 10:
Initial date: 23-09-2019 End date: 29-11-2019

Unit 9 (de 11): Linear Programming
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 8
Group 10:
Initial date: 02-12-2019 End date: 17-01-2020
Group 11:
Initial date: 02-12-2019 End date: 17-01-2020

Unit 10 (de 11): Queueing Theory
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 2
Group 10:
Initial date: 02/12/2019 End date: 17/01/2020
Group 11:
Initial date: 02/12/2019 End date: 17/01/2020

Unit 11 (de 11): Software for Operations Research
Activities Hours
Class Attendance (theory) [PRESENCIAL][Lectures] 5
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises] 5
Group 10:
Initial date: 02-12-2019 End date: 17-01-2020
Group 11:
Initial date: 02-12-2019 End date: 17-01-2020

Global activity
Activities hours
10. Bibliography and Sources
Author(s) Title Book/Journal Citv Publishing house ISBN Year Description Link Catálogo biblioteca
 
Carnero, C. Problemas resueltos de Administración de la Producción y Operaciones Paraninfo 978-84-9732-451-9 2013 Ficha de la biblioteca
Chase, R. B., Aquilano, N.J., Jacobs, F.R. Administración de Producción y Operaciones McGraw-Hill 958-41-0071-8 2000 Ficha de la biblioteca
Domínguez, J. A., García, S., Domínguez, M A., Ruiz, A. Álvarez, Mª J. Dirección de Operaciones. Aspectos Tácticos y operativos en la producción y los servicios McGraw-Hill 84-481-1803-0 2001  
Domínguez, J. A., Álvarez, Mª J., García, S. Domínguez, M A., Ruiz, A. Dirección de Operaciones. Aspectos Estratégicos McGraw-Hill 84-481-1848-0 2001  
Gaither, N., Frazier, G. Administración de Producción y Operaciones Thomson 970-686-031-2 2000 Ficha de la biblioteca
Heizer, J. Render, B. Dirección de la Producción. Decisiones Estratégicas Prentice Hall 84-205-2924-9 2001  
Krajewski, L. J., Ritzman, L. Administración de Operaciones Estrategia y Análisis Pearson Prentice Hall 968-444-411-7 2000 Ficha de la biblioteca
Plataforma docente Moodle Incluirá toda la documentación relativa a la asignatura: documentos para seguimiento de clases magistrales, colecciones de problemas y otra información relevante para la asignatura https://campusvirtual.uclm.es/  
Ramirez, F. Javier; Garcia-Villaverde, Pedro Manuel Ddi Tool Albacete 2016 Aplicación informática para la optimización técnica y económica de procesos industriales multietapa  
Schroeder, R. G. Administración de Operaciones McGraw-Hill 970-10-0088-9 2001  
Schroeder, Roger G. Operations management in the supply chain: decisions and cases McGraw-Hill, 978-1-259-06087-8 2013 Ficha de la biblioteca



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