Guías-E

1. General information

Course:

OPERATIONS MANAGEMENT

Code:

310629

Type:

CORE COURSE

ECTS credits:

6

Degree:

2338 - MASTERS DEGREE PROGRAMME IN INDUSTRIAL ENGINEERING (AB)

Academic year:

2020-21

Center:

605 - SCHOOL OF INDUSTRIAL ENGINEERS. AB

Group(s):

10 11

Year:

1

Duration:

First semester

Main language:

Spanish

Second language:

English

Use of additional languages:

English Friendly:

N

Web site:

Bilingual:

Y

Lecturer: VIRGILIO GOMEZ RUBIO - Group(s): 10 11

Building/Office

Department

Phone number

Email

Office hours

ETSII Albacete / 1.B.1

MATEMÁTICAS

926053665

virgilio.gomez@uclm.es

http://edii.uclm.es/ediinet2/infContacto.php

Lecturer: FRANCISCO JAVIER RAMIREZ FERNANDEZ - Group(s): 10 11

Building/Office

Department

Phone number

Email

Office hours

ETSIIAB, Edificio D. Juan Manuel, despacho 0.D.9

ADMINISTRACIÓN DE EMPRESAS

926053146

franciscoj.ramirez@uclm.es

http://edii.uclm.es/ediinet2/infContacto.php

Lecturer: MARIA JOSE RUIZ ORTEGA - Group(s): 10 11

Building/Office

Department

Phone number

Email

Office hours

Melchor de Macanaz 2.14

ADMINISTRACIÓN DE EMPRESAS

2326

mariajose.ruiz@uclm.es

http://edii.uclm.es/ediinet2/infContacto.php

2. Pre-Requisites

The knowledge concerning Production, Management, Statistics and Probalility achieved in the Industrial Engineering Degree or others.

3. Justification in the curriculum, relation to other subjects and to the profession

The industrial engineer usually develops his professional career in the business world, and mainly focused on the manufacture of products and services. Operations are a key issue in the modern companies, so these must be properly designed and planned. In addition, the decision-making process in Operations is a key factor to achieve the competitive advantage. This course provides student with a basic and applied knowledge about the decision-making process in Operations, also improving the knowledge about the modern production systems, the tools for the competitiveness improvement and the latest trends in Operations Management.

4. Degree competences achieved in this course

Course competences
Code	Description
A01	To have appropriate knowledge of the scientific and technological aspects of mathematical, analytical and numerical methods in engineering, electrical engineering, energy engineering, chemical engineering, mechanical engineering, continuous medium mechanics industrial electronics, automation, manufacturing, materials, quantitative management methods, industrial computing, town planning, infrastructures, etc.
A02	To plan, calculate and design products, processes, facilities and plants.
A03	To lead, plan and supervise multidisciplinary teams.
A04	To conduct research, development and innovation in products, processes and methods.
A05	To perform strategic planning and apply it to construction, production and environmental quality and management systems.
A06	To manage the technical and economic aspects of projects, installations, plants, companies and technology centres.
A07	To exercise functions of general, technical and R&D Project management in plants, companies and technology centres.
C01	Ability to organise and manage human resources. Knowledge of occupational risk prevention.
C02	Knowledge and skills for integrated project management.
C05	Apply the achieved knowledge and ability to solve problems in new or unfamiliar environments within broader (or multidisciplinary) contexts related to the area of study
D01	Ability to design, construct and exploit industrial plants.
D05	Knowledge of transportation and industrial maintenance methods and techniques.

5. Objectives or Learning Outcomes

Course learning outcomes
Description
Be able to design, plan, evaluate and continually improve the operations subsystem in manufacturing and service enterprises.
Be able to conduct quality control of products and processes using advanced on-line measurement technologies.
Understand the interrelations between decisions in operations and be able to select and implement different strategies, models and solutions.
Additional outcomes
Not established.

6. Units / Contents

Unit 1: Introduction to Operations Management
Unit 2: Demand forecasting
Unit 3: Product design
Unit 4: Process design
Unit 5: Capacity planning and location
Unit 6: Plant layout
Unit 7: Short-term operations planning
Unit 8: Maintenance management
Unit 9: Linear Programming
Unit 10: Queueing Theory
Unit 11: Software for Operations Research

7. Activities, Units/Modules and Methodology

Training Activity	Methodology	Related Competences (only degrees before RD 822/2021)	ECTS	Hours	As	Com	Description
Class Attendance (theory) [ON-SITE]	Lectures	A01 A02 A03 A04 A05 A06 A07 C02 C05 D01 D05	1.2	30	N	N
Problem solving and/or case studies [ON-SITE]	Problem solving and exercises	A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 D01 D05	0.8	20	N	N
Individual tutoring sessions [ON-SITE]	Combination of methods	A01 A02 A03 A04 A05 A06 A07 C01 C02 C05 D01 D05	0.2	5	N	N
Progress test [ON-SITE]	Assessment tests	A02 C01 C02 C05 D01 D05	0.1	2.5	Y	N
Final test [ON-SITE]	Assessment tests	A02	0.1	2.5	Y	N
Study and Exam Preparation [OFF-SITE]	Self-study	A01 A02 A03 A04 A05 A06 A07 C02 C05 D01 D05	3.6	90	N	N
Total:			6	150
Total credits of in-class work: 2.4			Total class time hours: 60
Total credits of out of class work: 3.6			Total hours of out of class work: 90

As: Assessable training activity
Com: Training activity of compulsory overcoming (It will be essential to overcome both continuous and non-continuous assessment).

8. Evaluation criteria and Grading System

Evaluation System	Continuous assessment	Non-continuous evaluation *	Description
Final test	70.00%	70.00%	Final exam based on theoretical and practical cases
Assessment of problem solving and/or case studies	20.00%	20.00%	Resolution of problems and case studies
Progress Tests	10.00%	10.00%	Online test
Total:	100.00%	100.00%

According to art. 4 of the UCLM Student Evaluation Regulations, it must be provided to students who cannot regularly attend face-to-face training activities the passing of the subject, having the right (art. 12.2) to be globally graded, in 2 annual calls per subject , an ordinary and an extraordinary one (evaluating 100% of the competences).

Evaluation criteria for the final exam:

Continuous assessment:

The final exam will consist of theoretical-practical questions and problems. The final exam has a value of 70% of the final mark. The resolution of problems and practices in class has a value of 20% of the final mark. The completion of the online test has a value of 10% of the final mark. To pass the subject it is necessary to obtain a global grade of 5 or higher.
Non-continuous evaluation:

The final exam will consist of theoretical-practical questions and problems. The final exam has a value of 70% of the final mark. The resolution of problems and practices tutored by the teacher has a value of 20% of the final mark. The completion of the online test has a value of 10% of the final mark. To pass the subject it is necessary to obtain a global grade of 5 or higher.

Specifications for the resit/retake exam:

The same criteria will be applied as in the final exam.

Specifications for the second resit / retake exam:

Second resit/retake exam with theoretical and practical cases. The second resit/retake exam has the 100% of the global mark.

9. Assignments, course calendar and important dates

Not related to the syllabus/contents
Hours	hours
Individual tutoring sessions [PRESENCIAL][Combination of methods]	10
Progress test [PRESENCIAL][Assessment tests]	2.5
Final test [PRESENCIAL][Assessment tests]	2.5
Study and Exam Preparation [AUTÓNOMA][Self-study]	80

Unit 1 (de 11): Introduction to Operations Management
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises]	1
Group 11:
Initial date: 23-09-2019	End date: 29-11-2019
Group 10:
Initial date: 23-09-2019	End date: 29-11-2019

Unit 2 (de 11): Demand forecasting
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises]	2
Group 10:
Initial date: 23-09-2019	End date: 29-11-2019
Group 11:
Initial date: 23-09-2019	End date: 29-11-2019

Unit 3 (de 11): Product design
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises]	2
Group 10:
Initial date: 23-09-2019	End date: 29-11-2019
Group 11:
Initial date: 23-09-2019	End date: 29-11-2019

Unit 4 (de 11): Process design
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises]	1
Group 10:
Initial date: 23-09-2019	End date: 29-11-2019
Group 11:
Initial date: 23-09-2019	End date: 29-11-2019

Unit 5 (de 11): Capacity planning and location
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	4
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises]	2
Group 10:
Initial date: 23-09-2019	End date: 29-11-2019
Group 11:
Initial date: 23-09-2019	End date: 29-11-2019

Unit 6 (de 11): Plant layout
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	4
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises]	3
Group 10:
Initial date: 23-09-2019	End date: 29-11-2019
Group 11:
Initial date: 23-09-2019	End date: 29-11-2019

Unit 7 (de 11): Short-term operations planning
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises]	2
Group 10:
Initial date: 23-09-2019	End date: 29-11-2019
Group 11:
Initial date: 23-09-2019	End date: 29-11-2019

Unit 8 (de 11): Maintenance management
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	3
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises]	4
Group 11:
Initial date: 23-09-2019	End date: 29-11-2019
Group 10:
Initial date: 23-09-2019	End date: 29-11-2019

Unit 9 (de 11): Linear Programming
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	8
Group 10:
Initial date: 02-12-2019	End date: 17-01-2020
Group 11:
Initial date: 02-12-2019	End date: 17-01-2020

Unit 10 (de 11): Queueing Theory
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	2
Group 10:
Initial date: 02/12/2019	End date: 17/01/2020
Group 11:
Initial date: 02/12/2019	End date: 17/01/2020

Unit 11 (de 11): Software for Operations Research
Activities	Hours
Class Attendance (theory) [PRESENCIAL][Lectures]	5
Problem solving and/or case studies [PRESENCIAL][Problem solving and exercises]	5
Group 10:
Initial date: 02-12-2019	End date: 17-01-2020
Group 11:
Initial date: 02-12-2019	End date: 17-01-2020

Global activity
Activities	hours

10. Bibliography and Sources

Author(s)	Title	Citv	Publishing house	ISBN	Year	Description

Carnero, C.	Problemas resueltos de Administración de la Producción y Operaciones		Paraninfo	978-84-9732-451-9	2013
Chase, R. B., Aquilano, N.J., Jacobs, F.R.	Administración de Producción y Operaciones		McGraw-Hill	958-41-0071-8	2000
Domínguez, J. A., García, S., Domínguez, M A., Ruiz, A. Álvarez, Mª J.	Dirección de Operaciones. Aspectos Tácticos y operativos en la producción y los servicios		McGraw-Hill	84-481-1803-0	2001
Domínguez, J. A., Álvarez, Mª J., García, S. Domínguez, M A., Ruiz, A.	Dirección de Operaciones. Aspectos Estratégicos		McGraw-Hill	84-481-1848-0	2001
Gaither, N., Frazier, G.	Administración de Producción y Operaciones		Thomson	970-686-031-2	2000
Heizer, J. Render, B.	Dirección de la Producción. Decisiones Estratégicas		Prentice Hall	84-205-2924-9	2001
Krajewski, L. J., Ritzman, L.	Administración de Operaciones Estrategia y Análisis		Pearson Prentice Hall	968-444-411-7	2000
Plataforma docente Moodle	Incluirá toda la documentación relativa a la asignatura: documentos para seguimiento de clases magistrales, colecciones de problemas y otra información relevante para la asignatura https://campusvirtual.uclm.es/
Ramirez, F. Javier; Garcia-Villaverde, Pedro Manuel	Ddi Tool	Albacete			2016	Aplicación informática para la optimización técnica y económica de procesos industriales multietapa
Schroeder, R. G.	Administración de Operaciones		McGraw-Hill	970-10-0088-9	2001
Schroeder, Roger G.	Operations management in the supply chain: decisions and cases		McGraw-Hill,	978-1-259-06087-8	2013